Installing VISTA: Citrix, ThinPrint & the Hand Scanner
Before you can log into VISTA, you will need to download some software that will allow you to connect to the system, print and use the hand scanner. To begin, go to www.vista.utah.gov to access the home page for VISTA and locate the download section to the left of the page. Download the following in this order:
Citrix Web Client: This is what allows you to connect to the database.
After selecting the Citrix Web Client button, you will select Run, Run, Yes, and Yes to the prompts that appear on your screen. In short, after selecting "run" twice, you will select the defaults. After installation you will need to close and reopen your web browser.
ThinPrint: ThinPrint allows you to print from our database to your printer.
Now that you've downloaded the Citrix client, you are ready to download the ThinPrint client. Select the ThinPrint button, run and run. After a few seconds, the ThinPrint install wizard will appear. Agree with default selections.
Hand-Scanning Executable: This zip file contains the necessary ingredients for using the hand-scanner. You will be using the hand-scanner to record voting history, capture signatures, manage absentee voters, petitions, etc. Both the hand-scanning executable and hand-scanner set up downloads pertain to the hand-scanner and have no effect on uploading scanned voter registration images to your database.
Select the hand-scanning executable button and select each of the defaults. When downloading the file, make sure that the file path says c:\scanner. This will create a folder where the files will be saved.
Hand-Scanner Set Up: This is a pdf that you will need to print off and scan to set the hand-scanner.
Installing the Drivers: Now we need to tie everything together. Make sure that the scanner is plugged into your USB port. Scan the pdf document. If the installation wizard doesn't appear, go to:
Start button of your computer > Control panel > System > Hardware > Device manager > Ports > Right-click IT 4600 Area Imager > Update driver.
1. Select "No, not this time" and the next button.
2. Select "Install from a list or specific location (Advanced) and the next button.
3. Select the check box for "Include this location in the search" and browse to choose C:\scanner.
4. Select the finish button to complete installation.
Setting the Speed and Port Number For The Scanner: After updating the driver, you will still be viewing the device manager screen. If not, you will access this screen by going to:
Start button of your computer > Control panel > System > Hardware > Device manager > Ports > Double-click on IT 4600 Area Imager. This takes you to the IT4600 Imager Properties screen. Then select the Port Settings tab. Select 38400 from the Bits per second drop down box. Then select the advanced button. Finally, select COM9 from the COM Port Number drop down box. Select OK to save your changes.
Remember! The bits per second must be set to 38,4000. After setting this, select the advanced tab and set your COM port number to COM9. Your scanner will not work without these settings.
