Insurance Commission offers Tips for Fire Claims

SALT LAKE CITY – The Utah State Insurance Commission is alarmed by the news of the devastating fires affecting the citizens of Utah.  State Insurance Commissioner Todd E. Kiser wants Utahns to know the Insurance Department is here to assist and offer suggestions for dealing with a property loss.

“Anyone with an insured property claim should contact their insurance agent or company immediately,” said Commissioner Kiser. “Be sure the company adjuster knows how to contact you and how to get to your home/cabin, or other property that has been damaged or destroyed by the fire.”   

Immediately Following the Disaster
o    Once you gain access to your property take pictures of the damage if it looks like the adjuster will be delayed.  
o    Make sure your address is visible. You may have to spray paint the address onto a sheet of plywood and put it in view of the road so the adjuster can find it.
o    If you are not going to be there, let the adjuster know how to contact you.
o    Do not dispose of property until an insurance adjuster has reviewed it.
o    Save all receipts.
o    Avoid insurance adjusters and contractors that do not have a valid Utah license or use high pressure tactics and require large deposits.

The State Insurance Commission also offers the following tips on how to be prepared now for future disasters:

o    Make sure you have adequate insurance coverage.
o    Record an inventory of your possessions (see link below for inventory form, including iTunes and Android applications).
o    Make sure you store a copy of your inventory at a separate location.
o    Save all receipts.

For more information about steps to be taken after a disaster and how to be prepared, visit

If victims from a disaster have any concerns about the way their claim is being handled, or have any questions about their coverage, they are encouraged to contact the State Insurance Department at 800-439-3805 or email